20 Keys World Class benchmarking for Leadership

These 20 key leadership behaviours defines the top 20 benchmarked characteristics that companies require to stay flexible and adaptive :

1) Clean and tidy:

Everywhere and all of the time


2) Participative management style :

Working with all people to engage their minds and hearts into their work as well as their hands.


3)Teamwork on improvement :

Focused on teamwork to involve everyone in enthusiastic improvements.


4) Reduced inventory and lead time :

Addressing overproduction and reducing costs and timescales.


5) Changeover reduction :

Reducing times to change dies and machines to enable more flexible working.


6) Continuous improvement in the workplace :

Creating improvement as a ‘way of life’, constantly making work better and the workplace a better place to work.


7) Zero monitoring:

Building systems that avoid the need for ‘machine minders’ and instead have people who are working on maintaining a number of machines.


8) Process, cellular manufacturing :

Creating interconnected cells where flow and pull are the order of the day.


9) Maintenance :

Maintaining of machines by people who work on them, rather than external specialists. This allows constant adjustment and minimum downtime.


10) Disciplined, rhythmic working :

Synchronised total systems where all the parts work together rather than being independently timed.


11) Defects :

Management of defects, including defective parts and links into improvement.


12) Supplier partnerships:

Working with suppliers, making them a part of the constantly-improving value chain, rather than fighting with them.


13) Waste :

Constant identification and elimination of things that either do not add value or even destroy it.


14) Worker empowerment and training:

Training workers to do the jobs of more highly skilled people,  so they can increase the value they add on the job.


15) Cross-functional working:

People working with others in different departments and even moving to gain experience in other areas too.


16) Scheduling :

Timing of operations that creates flow and a steady stream of on-time, high-quality, low-cost products.


17) Efficiency :

Balancing financial concerns with other areas which indirectly affect costs.


18) Technology:

Using and teaching people about more complex technology so they can use and adapt to it, bringing in the latest machines and making them really work.


19) Conservation:

Conserving energy and materials to avoid waste, both for the company and for the broader society and environment.


20) Site technology and Concurrent Engineering :

Understanding and use at all levels of methods such as Concurrent Engineering and Taguchi methods. 

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